REPORT TO COUNCIL
SUBJECT
Title
Presentation and Possible Action on the 2019 Employee Survey Findings
Report
BACKGROUND
In summer of 2018, the City began researching options for conducting an employee engagement survey to better assess the level of engagement and satisfaction within the organization. Funding in the amount of $30,000 was approved in the FY2018/19 Annual Operating Budget to support this effort. Per the City's procurement guidelines, the City solicited proposals from the following vendors:
* EMC Research
o One-year agreement ($15,000)
* Mercer ? Sirota, Inc.
o One-year agreement ($42,000)
o Three-year agreement (Year 1: $39,900; Year 2 & 3: $33,250; Total: $106,400)
* FM3 Research
o Did not provide proposal
* National Business Research Institute, Inc. (NBRI)
o Did not provide proposal
After a review of submitted proposals, EMC Research (EMC) was selected to conduct an employee engagement survey.
EMC has worked with other municipal agencies in the region to provide similar services, including Santa Clara County and Alameda County. They are also familiar with the organization after working on the City's robust community outreach and engagement process related to identifying the community's perspectives on issues related to Levi's Stadium in FY 2018/19.
EMC will provide a presentation of the results at the Oct. 8, 2019 City Council Meeting.
DISCUSSION
The City's first employee engagement survey was conducted from May 23 through July 3, 2019. The survey was released to all full-time City of Santa Clara employees and included questions about their experiences working for the City, professional priorities, environmental factors, and interest in future workplace initiatives. These questions were designed to identify opportunities to improve operational efficiencies and create a more positive working environment.
Though the survey was primarily provided via employee's City emails, weblinks were also made available to City employees without City e...
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