REPORT TO COUNCIL
SUBJECT
Title
Action on Agreements with Presidio Networked Solutions Group, LLC and Presidio Technology Capital, LLC for Equipment and Services to Upgrade the City's Metro Area Network
Report
COUNCIL PILLAR
Deliver and Enhance High Quality Efficient Services and Infrastructure
BACKGROUND
In 2010, the Information Technology Department (ITD) conducted a competitive procurement, for the City's current Metropolitan Area Network (MAN) which was designed and installed in 2010/2011. The Enterprise Network provides internet, voice, data and video services. The existing network infrastructure is a complex architecture containing a variety of networking, routing and security equipment and capabilities. The City has two main data centers: City Hall and the Police Department (PD), running the City's mission critical public safety, cyber security infrastructure and business applications with failover capabilities. In addition, the data centers connect to 45 City locations providing telephony, internet access, staff and public WiFi, card access, security video, and access to citywide & departmental applications.
The City has a significant existing investment in the current network infrastructure, support, staffing and knowledge base. The City's existing investment in the Metro Area Network is estimated to be approximately $20M+ including hardware, software, and services. Some of the equipment is aging or at end of life with no additional security updates or support available. Staff utilizes third party support to continue operations. Over the years, due to the continued expansion and growth, many of the switches are at full capacity. In addition, staff relies on older technology and tools to manage the network. Mindful of these drivers, in 2019, the City conducted a comprehensive assessment of the Metro Area Network. A key finding was to replace the end-of-life equipment. Other findings included but are not limited to, making changes to the architecture,...
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