REPORT TO BOARD OF LIBRARY TRUSTEES
SUBJECT
Title
Update on Library Strategic Plan Activities
Report
BACKGROUND
On February 10, 2026 the Library Strategic Plan (Attachment 1) was approved by City Council. Developed with strong community engagement, thorough data analysis and the support and participation of the Board of Library Trustees (BOLT), the Strategic Plan provides a clear 3-year vision of operational and service priorities. It includes 3 high-level priorities, each supported by specific and actionable initiatives to guide staff towards the achievement of goals.
Priority #1 is Increasing Community Connection. As a public service-oriented department, the Library listened closely to the feedback received from the community. Based on the feedback, the Library identified a need to communicate and collaborate more closely with library users and non-users to increase the impact of services and to reach more of the public. Objectives include increasing collaboration and partnerships with local schools and community organizations, and strengthening marketing and outreach to increase access. Stronger communication and partnership with the community is the primary path to bringing library services closer to the community we serve.
Priority #2 is Improving Capacity. The Library focuses on improvements to organizational structures, training, tools and policies to provide the best service with current resources, including prioritizing volunteer and staff development.
Priority #3 is Building a Stronger Today for a Better Tomorrow. This final priority focuses on specific changes and improvements to make now, in order to plant the seeds for strong development and growth in the coming 3 years. This includes developing processes and implementing technology to improve access to information and services, operate more effectively, and better measure and evaluate the use and effectiveness of programs and services. It also includes prioritizing the maintenance an...
Click here for full text