REPORT TO COUNCIL
SUBJECT
Title
Action to Ratify Amendment One to the Oracle Public Sector Technical Support Services Agreement and Authorize the City Manager to Execute Technical Support Services Renewal Orders with Oracle America, Inc. for Software License Updates and Support of Systems Used by Silicon Valley Power
Report
COUNCIL PILLAR
Deliver and Enhance High Quality Efficient Services and Infrastructure
BACKGROUND
The City of Santa Clara's Electric Department, Silicon Valley Power (SVP), uses various enterprise software applications required to support the electric services provided to customers in Santa Clara. Many of these applications are supported by the Oracle Relational Database Management System (RDMS), ensuring efficient data management. These key applications supported by Oracle RDMS include:
* Geographic Information Systems (GIS): SVP uses GIS, including ArcGIS and ArcFM (Feeder Map) to geographically map and monitor electric networks and facilities.
* Advanced Metering Systems (AMI): This system is part of SVP's Smart Meter program and is the foundation for storing power usage records of electric customers.
* Cascade: Used to store records associated with asset maintenance and inspection of electrical elements.
* Power Base: Used to program, test, and store data for distribution grid relay equipment.
* nMarket: Tracks millions of dollars in power purchased and sold, moved, or generated. It also generates accurate reports for financial settlements.
* SuperOS/Tropos: Stores network traffic data of outdoor Wi-Fi radios on the SVP network for monitoring and trouble shooting.
Database management is foundational to SVP's operations, managing high volumes and a diverse range of information. The Oracle RDMS is scalable, robust and secure, making it ideal for the utility industry and compatible with many software platforms. By continuing annual technical services and support, SVP ensures that the database management solution evolves and improves t...
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