REPORT TO COUNCIL
SUBJECT
Title
Action on Amendment No. 2 to the Agreement with Accela, Inc. to Purchase Additional Licenses for Land Management Software and Increase the Maximum Compensation by $235,872.25 for a Maximum Contract Compensation of $2,875,172.25 and Approve the Related Budget Amendment
Report
COUNCIL PILLAR
Deliver and Enhance High-Quality Efficient Services and Infrastructure
BACKGROUND
On August 21, 2018, the City Council authorized staff to execute an agreement with Accela, Inc. (Accela) to purchase a land management software system called Civic Platform. Land management software provides a centralized platform for planning, permitting, licensing, and related activities.
City staff use Civic Platform to support a variety of service areas:
* Building, Planning, and Housing & Community Services Divisions for online permit submittal and payment services, plan review, inspection scheduling, affordable housing tracking, fee collection, and reporting.
* Fire Department for online permit submittal and payment services, plan review, operational permit inspections, and internal reporting tools.
* Land and Property Development Division of Public Works for processing and tracking site clearances, subdivision maps, title documents, and encroachment permits.
* Street Division-Stormwater Division of Public Works for code enforcement, inspections, fee collection, and reports.
* Water and Sewer Utilities Department for plan review and fee collection.
* Silicon Valley Power for plan review, fee collection, and meter release processes.
* Police Department for online submittal of abandoned vehicle abatement reporting by staff and members of the public, and the ability for personnel to make computer-aided dispatch audio requests.
The Accela Civic Platform permitting system went live in August 2021, and the City has experienced numerous benefits from its use. The integrated system allows for citywide collaboration, improving business processes and customer se...
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