Skip to main content
City of Santa Clara logo
 

Legislative Public Meetings

File #: 25-1594    Version: 1 Name:
Type: Consent Calendar Status: Agenda Ready
File created: 10/29/2025 In control: City Council and Authorities Concurrent
On agenda: 11/18/2025 Final action:
Title: Action on Agreement with NeoGov for the Human Resources' Applicant Tracking System and Related Software Subscription Services
Attachments: 1. SaaS Services Agreement - NeoGov Services Between the City of Santa Clara and NeoGov
Date Ver.Action ByActionResultAction DetailsMeeting DetailsVideo or Audio
No records to display.
REPORT TO COUNCIL

SUBJECT
Title
Action on Agreement with NeoGov for the Human Resources' Applicant Tracking System and Related Software Subscription Services

Report
BACKGROUND
The City has utilized GovernmentJobs.com, Inc. (d/b/a/NeoGov, hereinafter "NeoGov") since 2011 as its primary online platform for managing the entire recruitment life cycle. NeoGov provides an essential applicant tracking system that specializes in public sector recruitment processes. This specialized expertise significantly streamlines the hiring process while ensuring compliance with federal Equal Employment Opportunity requirements. NeoGov's services include comprehensive tools for advertising current job openings to a wide pool of candidates, accepting and processing electronic applications, and facilitating communication and interview scheduling with candidates. Currently, the City utilizes the recruitment module, Insight, in order to advertise jobs, collect applications, and communicate with candidates. In addition to the current modules in use, the City will be launching two (2) new NeoGov modules that offer targeted advertising based on a candidate's related experience, and a performance appraisal and management module to facilitate an improved internal appraisal process for existing employees.

The City's initial agreement with NeoGov was executed in 2011, with subsequent subscription renewals authorized via annual order forms. To ensure the continuity and security of these critical services, the City and NeoGov have collaboratively developed a new master agreement. This updated document is designed replace the outdated agreement template while accurately capturing the current scope of services and City's required terms and conditions.

To formalize the current service arrangement and ensure uninterrupted access to secure to the NeoGov platform, this item presents for Council consideration approval of a new master agreement with NeoGov. This agreement incorporates u...

Click here for full text