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Legislative Public Meetings

File #: 26-15110    Version: 1 Name:
Type: Consent Calendar Status: Agenda Ready
File created: 10/2/2025 In control: City Council and Authorities Concurrent
On agenda: 3/24/2026 Final action:
Title: Action to Authorize the City Manager to Negotiate and Execute Amendments to the Agreement with KONE, Inc. for Citywide Elevator Maintenance and Repair Services to Increase the Total Not-to-Exceed Maximum Compensation to $1,148,452, Inclusive of All Option Years
Attachments: 1. RTC 21-1069, 2. Original Agreement with KONE, Inc., 3. Amendment No. 1, 4. Amendment No. 2
Date Ver.Action ByActionResultAction DetailsMeeting DetailsVideo or Audio
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REPORT TO COUNCIL

SUBJECT
Title
Action to Authorize the City Manager to Negotiate and Execute Amendments to the Agreement with KONE, Inc. for Citywide Elevator Maintenance and Repair Services to Increase the Total Not-to-Exceed Maximum Compensation to $1,148,452, Inclusive of All Option Years

Report
BACKGROUND
The Department of Public Works (DPW) Facility Services Division oversees elevator maintenance and repair services at multiple City locations, including the Tasman Garage, Santa Clara Senior Center, Santa Clara Police Department, Santa Clara Convention Center Garage, and City Hall. These elevators are critical to continuing operations at these locations. The City uses a contractor to perform preventative maintenance, required testing, and as-needed repairs to ensure safe and reliable operation.

In February 2021, the City Council authorized the City Manager to execute an agreement with KONE, Inc. (KONE) for citywide elevator maintenance and repair services following a competitive Request for Proposals process (RTC 21-1069, Attachment 1). The agreement includes an initial five-year term beginning March 1, 2021 and ending February 28, 2026, with up to five additional one-year options to extend the agreement through February 28, 2031 (Attachment 2). The maximum compensation authorized for the initial five-year term was $413,161, plus an $82,000 contingency, for a total of $495,161.

Subsequent amendments to the agreement added additional City facilities to the scope of services. Amendment No. 1 added Central Park Library (Attachment 3), and Amendment No. 2 added Mission Library (Attachment 4). Both amendments were executed within the City Council authorized maximum compensation.

DISCUSSION
Since contract execution in 2021, KONE has provided preventative maintenance, required annual testing, and as-needed repair services in accordance with the agreement. Maintaining continuity of these services is essential to minimize elevator downtime, address repair ...

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