REPORT TO COUNCIL
SUBJECT
Title
Authorize the City Manager to Negotiate and Execute Amendment No. 1 to the Agreement with Dasher Technologies, Inc. to Extend Support for Silicon Valley Power's IBM Blade Center Servers
Report
COUNCIL PILLAR
Deliver and Enhance High Quality Efficient Services and Infrastructure
BACKGROUND
On February 25, 2020 (RTC 20-180), the City Council authorized the City Manager to execute an agreement with Dasher Technologies, Inc. (Dasher) to replace Silicon Valley Power's (SVP's) IBM Blade Center servers that were at end of service life. SVP has business-critical applications that run on blade center servers used for daily business operations. The agreement with Dasher included the replacement of the IBM servers with Hewlett Packard Enterprise (HPE) Synergy Blade Center solution, including all hardware, software, and professional services to design, implement, maintain, and support the system. The scope also included enhancements to the existing technology infrastructure and efficiency improvements to various business processes.
Dasher completed the project and has provided ongoing support for the servers since 2020.
DISCUSSION
The term of the agreement with Dasher ends on June 30, 2025. Based on the timing of installation of servers, the current support period ends on March 24, 2025. Dasher is the vendor that initially set up and configured SVP's system, they have a thorough understanding of SVP's custom configuration and can continue system maintenance to minimize any service disruptions of this critical system. Additionally, Dasher is local so they can deploy resources swiftly under urgent circumstances.
Typically, Dasher authorizes service contracts for one or two-year periods. Therefore, staff recommend extending the term of the agreement for two years, with an option for an additional two years for a maximum of four years. The annual maintenance support cost is approximately $100,000, subject to reasonable price adjustme...
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