REPORT TO COUNCIL
SUBJECT
Title
Action to Authorize Execution of Updated Agreement with WeHOPE in an Amount Not-to-Exceed $1,788,185 for Street Outreach and Essential Homeless Services
Report
EXECUTIVE SUMMARY
On November 4, 2025, the City Council authorized the City Manager to execute an agreement with WeHOPE to provide services to unhoused adults, youth, and families in Santa Clara under three programs: (1) the Street Outreach and Case Management Program, (2) the Temporary Hotel Program, and (3) the Inclement Weather Hotel Program. The agreement provided for an initial two-year term with an annual not-to-exceed amount of $851,163 and a total not-to-exceed agreement amount of $1,702,326. The agreement was intended to expand the City's homeless support services by creating new pathways for outreach, case management, coordinated entry system, and emergency shelter.
After Council approval of the agreement, WeHOPE requested additional terms and a postponement until the terms could be finalized. Substantial negotiations between WeHOPE and City staff ensued. The updated agreement now presented for Council consideration reflects the results of these negotiations. The following key changes are proposed: 1) an updated contract term from August 24, 2026 through August 23, 2028, with an option for the City to extend for one additional year; 2) an increase in the total not-to-exceed amount from $1,702,326 to $1,788,185; 3) inclusion of a three month Advance Payment for Year One in the amount of $222,463 to support start-up costs; 4) an increase in hourly rates of approximately 3% in the Year Two budget; 5) updated independent contractor requirements; and 6) minor updates and clarification of services and performance measures.
BACKGROUND
The City responds to and addresses homelessness through a combination of City resources, contracted services, and participation in the County of Santa Clara's broader homeless services system. The City supports homelessness preventi...
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