REPORT TO COUNCIL
SUBJECT
Title
Action on an Annual Technical Services Support Order with Oracle America, Inc. for Software License Update and Support of Systems Used by Silicon Valley Power (SVP) [Council Pillar: Deliver and Enhance High Quality Efficient Services and Infrastructure]
Report
BACKGROUND
The City of Santa Clara's Electric Department, Silicon Valley Power (SVP), uses various enterprise software applications required to support electric services provided to customers in Santa Clara. Many of these applications are supported by the Oracle Relational Database Management System and include:
* Geographic Information Systems (GIS) including ArcGIS and ArcFM (Feeder Map) are used to geographically map and monitor electric network and facilities
* Advanced Metering Systems (AMI) is deployed with SVP's Smart Meter program and is the foundation for storing power usage records of electric customers
* Cascade is used to store records associated with asset maintenance and inspection of electric elements
* Power Base is used to program, test, and store data for distribution grid relay equipment
* nMarket is used to track millions of dollars in power purchased and sold, moved, or generated and to generate accurate reports for financial settlements
* SuperOS/Tropos is used to store network traffic data of outdoor Wi-Fi radios on the SVP network for monitoring and trouble shooting
DISCUSSION
Database management is foundational to the needs of SVP to manage the high volume and great variety of information. The Oracle system is a scalable, robust and secure database management solution that is widely used in the utility industry and, therefore, can be used with many software platforms. By continuing the annual technical services and support, SVP assures that the database management solution is continually evolving and improving to support current products and future requirements ensuring that SVP maintains a reliable distribution grid and practices prudent f...
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